Key Concept 1:
Critical Transit Success Factors
Continued or improved ridership levels are an underlying goal of every aspect of bus and rail operations. This goal cannot be achieved without attention to these critical success factors:
- Access - convenience for the passenger
- Frequency and headways
- Reliability
- Safety
- Security
- Comfort
- Cleanliness
Key Concept 2:
High-Impact Transit Operations
Planning, scheduling, and maintenance decisions all affect transit critical success factors.
- Planning determines the number of vehicles based on several variables.
- Scheduling assigns buses to routes and drivers to routes.
- Blocking is determining vehicle schedules.
- Runcutting is assigning driver/operators toruns carved out of blocks.
- Maintenance can be categorized into four types depending on frequency and aims to keep the service reliable.
